Phygital customer journey
by Groupe Interway

Sequence 1/2

The ecosystem of Groupe Interway based on its fundamentals in terms of advice, expertise and services, it offers a unified phygital path to all of its customers, retail players and large institutional or private accounts.
A first video scenario of our ecosystem, here applied to the retail universe, is offered to you in order to offer a unified phygital journey. You will find there a variation of some of our technological fields such as networks (SD-WAN, WAN, LAN, private & public WIFI), the digital payement, the interactive solutions personalized (PLCs, dynamic display, sound system, etc.) all based on a SESAM global service offer (service desk, outsourcing, logistics, deployment, ...).

This video presents an example of a global Phygital experience:
Click & Collect
Loyalty
Drive to Store
Robotic locker
WiFi: digital platform
Omnichannel electronic banking
Digital showroom



Sequence 2/2

A second video scenario of our ecosystem, here applied to the retail world, is offered to you in order to offer a unified phygital journey.

This video presents an example of a global Phygital experience:
Multiservice terminals
Advised connected
Digital booth
mPOS: payment integrated into the journey



Complete sequence

The ecosystem of Groupe Interway based on its fundamentals in terms of advice, expertise and services, it offers a unified phygital path to all of its customers, retail players and large institutional or private accounts. This video includes all the sequences previously presented.

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